Services
Our aim is to operate as an extension of our clients’ team providing highly-skilled security personnel.
With a cumulative experience of over 200 years in the industry, we have consistently delivered cutting-edge technology solutions and operational brillance.
Security
Solutions
We combine deep industry experience with a range of services to offer tailor-made solutions that address our clients’ unique requirements and budget. Our integrated services include:
Security Personnel
Highly-trained and fully qualified security officers who work across a broad range of sectors including premium commercial facilities, concierge services, retail environments, education and gatehouse operations.
Mobile Patrols
Our 24/7 in-house Monitoring Control Room is backed by Emergency Mobile Patrols, allowing security personnel to react quickly to any irregularities or incidents, a cost effective and highly visible security solution.
Virtual Patrols
Scheduled or 24-hour, on-demand remote video patrols through intelligent CCTV technology that scan your premises just as a physical security guard would and provide real time asset inspections.
Corporate Concierge
Premium standard concierge and customer service security personnel that are security licensed and customer service trained.
Security Personnel Services
With an in-house security focused management team ready to take on every aspect of your security needs, we offer a focused approach to tailor our security services to suit your facility and business needs. Our pool of security personnel are quality trained and experienced in the full spectrum of security service requirements, including;
Site Based Security Personnel
We can provide a full suite of qualified security guards to protect your facility and business. From retail to education, we can provide security personnel for all sectors and industries
Corporate Security Concierge
Highly qualified security personnel providing a higher level of corporate and concierge standard service
Customer Service Personnel
Customer focused personnel trained to provide a more face to face customer facing role.
Gatehouse Operations
Fully experienced operators in handling incoming/outgoing movements across a range of gatehouse operations.
Security Patrols
Tailored patrol service to suit your facility and reduce your risk. Delivered through mobile services, foot patrols services or virtual services utilising smart technology solutions.
Event Based Security Personnel
For special events with experience in crowd control and high people movement areas.
Risk and Governance Consultancy
Qualified management team that can deliver a full assessment on your facilities risk and exposure with security solution recommendations.
Security Technology Solutions
We offer a diverse range of security services utilising security technology solutions and management systems. Our specialised team can undertake a full assessment of your security needs and provide you with a strategic plan. Our Security Technology services include;
- Alarm Systems
- Close Circuit Television (CCTV)
- Control Room Design
- Access Control
- Virtual Patrols
- Sentinel building site security
- iPATROL video intruder detection system
- Evacuation Mustering Systems
- CCTV IP Analytics
- Intercom and PA Systems
- Integrated Systems
- Duress Systems
- Automated Numberplate Recognition Analytics
- 24 Hour Alarm and Video Monitoring
- Emergency Warning and Intercommunication Systems
- Perimeter Defence and Detection
- Satellite Asset and people tracking
Nationwide-24
Nationwide-24 Customer Support Centre provides complete support and monitoring services 24 hours a day across our operations.
Our partners
Security Risk Assessment
Did you know we can provide a Risk Advisory Service?
Threats are constant and always-evolving, so we know how crucial it is to understand your business and environments, to recommend how to protect it accordingly. We can offer assessment services and strategies customised to meet your organisation’s core functions, risk scale and customer needs, including any technology audits and upgrades.
CASE STUDY
Chisholm Institute of TAFE Control Room Implementation
The Chisholm Institute of TAFE operate at 10 locations in Melbourne’s South Eastern suburbs providing on campus, online and on the job training in over 250 certificate, diploma, advanced diploma, bachelor and graduate certificate courses, with each course carefully structured to ensure that all of our graduates finish with the skills needed to further their career aspirations.
Challenge
Chisholm Institute of TAFE wanted to bring all their security teams spread across the 8 face to face campuses together and provide real time solutions and assistance as required. There had been issues aligning the teams in such a way with communications being the major setback. Some other challenges to not having a Control room were:.
- Slower incident response in accurate information gathering out of hours alarm calls that were not being followed up
- A sophisticated CCTV system utilising pan-tilt-zoom (PTZ) cameras but no one to operate them
- Cross campus communications and the ability to send one message to the security teams instead of delivering once per campus
In 2021 Nationwide commenced the contract within Chisholm and under the guidance to achieve the vision of a Control room shared by Chisholm management, the Control Room was created and serviced by NCS Control Room qualified officers.
- Created Roster to commence and conclude in accordance with Chisholm Hours including weekends and Public Holidays
- Fresh Policies and Procedures written by NCS officers in conjunction with Chisholms needs
- All phones line diverted to an online Phone platform manned by Control Room operators
- Creation of daily Log sheets kept by Control Room operators
- Highly trained Control Room operators that can up skill the rest of the team on a daily basis
- Investigations into out of hours Alarms leading to a reduction in Patrol despatches
- Faster and more reliable information around incident response
- Ability to dedicate a Control Room operator to higher level Chisholm requests such as creation of Policy & Procedure
We’re highly experienced specialists in security and risk mitigation
But don’t just take our word for it.
We cover a range of industries including —
“Nationwide’s engagement approach to our School community is completely professional and they’re constantly looking for innovative ways to secure our assets and people.”
Campbell Dugan
Bursar,
Trinity Grammar School
“Chisholm is very pleased with the standard of service NCS has delivered and their continued improvement to the security of Chisholm assets.”
Gavin Greenway
Physical Security Lead,
Chisholm Institute